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5 Must-Have Features To Look For While Choosing Travel Agency Software
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5 Must-Have Features To Look For While Choosing Travel Agency Software
Travel management software helps you to maintain your travel agency business through maintaining customer details and offering them coupons on special occasion.

The Travel business is growing rapidly and for entrepreneurs planning to start in the near future, a travel business can be a good opportunity to earn money. Now, if you wish to start a travel business, you can easily accomplish your goal by being an independent travel agent for an agency, a travel consultant or start an agency itself.

In order to set up a travel agency business, you need to develop a travel portal and travel agency software. But while developing the travel management system, you need to identify the products and services you are going to offer to your customers. So, prior to choosing travel management software, look for the following important features which will help in boosting your travel business.

1. Real-Time Updates

In order to make smart business decisions, you need to have the right set of information at your fingertips:

- Live reports that show you who is buying what, when and where

- Purchase-to-redemption ticketing tracking, a key feature that can particularly be valuable for monitoring the tickets sold by competitors like OTAs

- Transaction details like the selling agent, payment type, IDs, and more

2. Quick and Mobile Responsive

While we all are a part of this fast-paced world; where everyone is constantly on the move, you need to ensure that your travel agency software is quick and mobile friendly as well. Since most of the information traffic comes in from the mobile, you wouldn’t want your customers to swipe sidewise to see your content. Hence, make sure that your travel agency software is optimized for all the devices.

3. Flexible Currency and Language Settings

In a globally connected world, you need to be prepared to meet the requirements of the customers from across the world. This means, handling payments in different currencies and being able to adjust the language settings is one of the key requirements to look for.

4. Secure Payment Options

If you were to ask people who refrain from booking online why they don’t, 8 out of 10 times they’ll tell you it’s because they’re cagy of security – they need assurance if their details are secure. Whichever booking engine you choose to have on your website, ensure it is PCI compliant.

Besides the above-listed features, there are various other features you should consider while choosing travel management software for your travel business. Inventory management, Accounting, Customizable dashboards, and Reporting tools are the additional features you need to look out for.

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Kapture CRM is a cloud-based business automation CRM platform. Being an end-to-end CRM platform, organizations can manage the entire scope of their business operations.