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Solutions - Strategic Consulting Services

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Y&L, in partnership with Tenor Global Consulting Group, offers strategic consulting solutions that address many of the key challenges facing businesses and IT departments today.

IT Strategic Planning is important for marrying the direction and goals for a business with IT as an enabler. Translating a Business Strategy into an IT Strategy ensures alignment with business operations. Aligned leaders gain credibility by delivering relevant services and outcomes that impact business results. Our planning model’s emphasize alignment with business, prioritize action plans and establishes accountability among processes, teams and individuals.

ASPIRE Organizational Excellence utilizes an iterative cycle of activities including assessment, strategize and plan, improve, review and embed. Using the ASPIRE model; organizations are able to evaluate their organization against the strategic landscape, align with business strategies, develop and implement action plans, review outcomes and embed improvements. ASPIRE brings alignment between the business and IT department increasing a CIO’s influence within senior leadership teams.

Profile of the Organization - How you operate, your customers and markets, culture, oversight, employees and improvement systems

Opportunity Assessment - What opportunites lay before you and how will you respond to those opportunites?

Business Strategy - What you desire to become and how you will do it

Performance Measurement - Management & Review

Organizational Design & Transformation considers current and future product and service offerings and how these offerings are fulfilled and delivered to customers (onsite, online, etc.). Organizational Design & Transformation builds a roadmap for building a customer centric organization characterized by efficiency of operations while providing the agility to react to ever changing customer, market and competitor environments.

Process Management utilizes proven tools found in Six Sigma, Lean and PDCA to document, evaluate and improve process steps and overall process design. These tools deliver greater efficiency by identifying and removing waste and streamlining operations. Optional Process Management and Improvement Training will equip IT employees with tools to map and improve their work process encouraging continuous improvement and innovation among work teams and individuals.

Additional, ala carte offerings include:

Customized Training Design and Delivery

Success of emerging technology and software solutions involves the technical aspects of development and deployment as well as the need to prepare users of technology and solutions for changes in the way they do their work. Customized training design and delivery ensures releases are accompanied by training and job aids that equip the frontline with skills and knowledge necessary to achieve desired business results.

Meeting and Event Facilitation

Meetings and workshops absorb valuable human and business resources. Make meetings and workshops more effective by engaging an experienced facilitator to guide your team through the processes of decision making, problem solving, and data analysis that maximize the value of time and achieves actionable outcomes.

In addition, we can also train members of your IT team to become professional meeting facilitators by teaching them the tools and techniques that we employ.

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