High bills? AEP Texas offers many tips to help our customers reduce energy usage and keep costs down.
Compact Fluorescent Lights (CFLs)
One million Smart Meters will be installed over the next four years. Find out when your new, digital meter will be installed and learn how they empower smarter energy choices.
VIDEO: Hurricane Primer - See what AEP Texas does to prepare for hurricane season and the steps the company takes to restore power following a major storm. The 12-minute video also includes tips on how individuals can prepare in advance of a hurricane.
Hurricane Season Tips
Here is some practical advice on how to prepare for hurricane season and things to consider. The tip sheet also contains important safety and health information to remember when a major storm strikes the area
Updated Meter and Service Guide
This is the latest informational booklet to give guidance to customers, engineers, architects, contractors and other interested parties that re planning electrical installations for residential and small commercial buildings.
Our commitment to sustainability
See AEPs Corporate Sustainability Report, which candidly discusses key issues such as climate change; environmental performance; and energy security, reliability and growth; and stakeholder engagement.
VIDEO: Anatomy of an Electric System - Learn about electricity and how to stay safe around it.
Are you in the dark?:
Report your power outage online through our convenient online system.
You have a choice:
Learn about your rights, your options, and the protections provided for you as an electricity consumer by Texas Electric Choice.
Your Energy Usage
Installing Or Connecting A Meter
Customer Choice Information
When To Contact AEP Texas
When To Contact Your Retail Electric Provider (REP)
Take our electrical safety e-learning course.
At AEP Texas, we want all of our customers and employees to use electricity in a safe manner.
Video: Live Lines - Watch and learn what can happen
Call 811 before you dig
Report Meter Tampering
Downed power lines can cause serious injury or even death
More safety information